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Refund Policy

Learn about our refund cases.

Standard refund terms

Products purchased from Kiuloper may be refunded only if cancelled within 30 days of the date of the transaction.

Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Kiuloper in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:

Products available for refund under standard terms

  • Shared Hosting
  • SSL Certificates
  • Graphic Design
  • Priority Support
  • Printing Services

Products not available for refunds

  • Domain
  • Hosting (not including Shared hosting)
  • Security Services (not including SSL certifications)
  • SEO Services
  • Business Marketing Services
  • Web Development Services
  • Website Builder
  • WordPress Services
  • G Suite